Privacy Policy

1. Who We Are

This website is operated by SRB Photography ("we", "our", or "us"). Our website address is https://srb.photos. We take your privacy seriously and are committed to protecting your personal information in accordance with UK data protection laws.

2. Information We Collect

When you place an order, contact us, or subscribe to updates, we may collect the following information:

• Name (first and last)
• Email address
• Billing address
• Shipping address
• Phone number (if provided)
• Order details and purchase history
• Payment information (processed securely via Stripe – we never store full card details)

We may also collect limited technical information such as your IP address, browser type, and pages visited for analytics and site security.

3. How We Use Your Information

We use your information only where it's lawful to do so, including:

• Processing and fulfilling your orders
• Communicating with you about your purchase or account
• Providing customer support and updates
• Meeting legal, tax, or accounting obligations
• Sending marketing emails (only if you've opted in)

We will never sell, rent, or trade your personal data.

4. Payment Processing

All payments are handled securely by Stripe, our third-party payment processor. Stripe complies with PCI-DSS standards and is responsible for processing and storing your payment details. We only receive confirmation of payment, the last four digits of your card, and related metadata (e.g. transaction ID).

Read Stripe's privacy policy here: 👉 https://stripe.com/gb/privacy

5. How We Store Your Data

We store customer and order data on secure, password-protected systems hosted by Ionos within the UK or EEA. Access is restricted to authorised personnel only.

We retain order records for up to 7 years to satisfy legal and accounting requirements. Marketing data is retained until you unsubscribe or request deletion.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion ("the right to be forgotten")
• Object to certain processing or withdraw consent (e.g. marketing)
• Request a copy of your data in a portable format

To exercise any of these rights, please contact stewart@srb.photos.

7. Cookies

Our website uses cookies and similar technologies (small text files stored on your device) to provide functionality and enhance your experience. We categorize our cookies as follows:

You can manage your cookie preferences at any time using our cookie banner or by adjusting your browser settings. Note that disabling essential cookies may affect website functionality.

Manage Cookie Preferences

8. Third-Party Services

We use a small number of trusted third parties to operate and maintain this website. These providers may process your data on our behalf under strict data-protection agreements.

9. Data Security

We apply appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. Although no system is completely secure, we regularly review our security practices to keep your data safe.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

If you believe your data has been misused, you may also contact the Information Commissioner's Office (ICO): https://www.ico.org.uk

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date.